Effective Date: January 1, 2026
This Privacy Policy applies to Rapid Los Altos Tree Services ("we," "us," or "our"), a tree service company located at 1257 Green Oak Ln, Los Altos, CA 94024. Our website is losaltostreeservices.com. If you have questions about this policy, contact us at sales@losaltostreeservices.com.
When you fill out a contact form or request an estimate, we collect the information you submit - typically your name, phone number, email address, property address, and a description of the work you need. We use this information solely to respond to your request and to schedule and deliver our services.
When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information, including your IP address, browser type, the pages you view, the time and date of your visit, and the referring website. This information is used in aggregate to understand how visitors use our site and to improve it. We do not use this information to identify individual visitors.
Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. We use Vercel Analytics to understand aggregate traffic patterns. Vercel Analytics is privacy-friendly and does not use cookies to track individual users across sites.
You can disable cookies in your browser settings. Disabling cookies may affect some features of the site but will not prevent you from using it.
We use the information we collect to:
We do not sell your personal information. We do not use your contact information for advertising or marketing purposes beyond responding to your direct request.
We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:
We retain contact information submitted through our website for as long as needed to deliver the requested service and maintain reasonable business records. We typically do not retain contact form submissions for more than three years after the last service interaction unless required by law.
California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion of that information, and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at sales@losaltostreeservices.com. We will respond within 30 days.
We take reasonable steps to protect the information you submit through our website, including HTTPS encryption for all data transmitted between your browser and our site. No method of transmission over the internet is completely secure, but we follow standard industry practices to protect your data.
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Questions or concerns about this Privacy Policy? Reach us at:
Rapid Los Altos Tree Services